INFORMATION COLLECTION AND USE
- Information Collection.
Collecting personal information is important in order to provide you an efficient, meaningful, and customized experience. For example, we can use your personal information to:
- Make the Site easier to use by not having to enter your information more than once.
- Help you quickly find information, products, and services.
- Help us create content relevant to you.
- Alert you to new information, products, and services.
(a) Registration and Ordering. Before ordering products, you must complete the online registration form. During registration, you will be prompted to provide certain personal information, including, but not limited to your name, shipping and billing addresses, phone numbers, email address, and credit card number. If you elect to use the Bill Me Later® payment method, you must provide the last four (4) digits of your social security number and date of birth, but that information is not stored or kept and is only used to complete the Bill Me Later® transaction. In addition, information may be requested concerning your residence; your Company’s address and places of doing business; and other related information to, comply with applicable laws and regulations. This information will assist us in contacting you when necessary; for billing, promptly completing your orders, and marketing purposes.
(b) Email Addresses. Your email address is used in part to: register for contest or sweepstakes; notify you of new products; to sign up for email newsletters and special offers; or to sign up for digitaldecor.com. Your participation in a contest or sweepstakes is completely voluntary. We may post on the Site the names and cities of contest and sweepstakes winners. By entering a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers and this will be disclosed in the official rules governing the contest or sweepstakes.
(c) Cookies and Other Technology. The Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognize you and your access privileges, and track Site usage.
(ii) Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.
(iii) We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
(d) Log Files. The Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
(e) Age. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you. If we discover information submitted by a person under the age of 13, it will be deleted for all purposes.
(f) Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location which will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.
- Information Use and Disclosure.
(a) Internal Use. We use your personal information to process your order and provide excellent customer service. Your information may be shared with affiliates under Digital Décor’s control.
(b) Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us or a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.)
(c) External Use. We will provide you with excellent service and a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under Digital Décor’s control, except under these limited circumstances:
(i) When we use outside service providers, we disclose information to help them to perform their work. For example, we partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, and they are provided information such as your name, shipping address, email, and phone number.
(ii) Similarly, to assist in your product selection, purchases and customer service your credit card number is provided to financial institutions such as credit-card processors. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (For more information, please see the section below on Data Security.)
(iv) We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business.
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted to employees who need access to perform a specific job that mandates the use of that information. We rely on third-party service providers for the physical security of some of our computer hardware and believe that their security procedures are within industry standards. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee security regardless of our efforts, or those of our service providers. You acknowledge by using our Site that we are not in any way liable in any manner or theory, equitable or legal for any damages that you may sustain directly or indirectly from a security breach of the site.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section of the Site http://www.digitaldecor.com/customer-service-center, or by telephoning, or emailing your request to Digital Décor’s Customer Loyalty Team 1-818-928-4760 or:
Please do not email your credit-card number or other sensitive information.
OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION
UPDATES TO THIS POLICY